Privacy Policy

Last updated: April 8, 2025

This Privacy Policy describes how UX Canvas ("we", "our", or "us") collects, uses, and shares your personal information when you use our website and application (collectively, the "Service").

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Account Information: When you create an account, we collect your name, email address, and password.
• Billing Information: If you subscribe to our paid services, we collect payment information, which may include credit card details, billing address, and phone number.
• Profile Information: Information you provide in your user profile, such as a profile picture or bio.
• User Content: Information you provide when using our Service, including project descriptions, design specifications, and chat messages with our AI assistant.

1.2 Usage Information

We automatically collect certain information about your use of our Service, including:

• Log Data: Information that your browser sends whenever you visit our Service, such as your IP address, browser type, browser version, pages visited, time and date of your visit, and time spent on each page.
• Device Information: Information about the device you use to access our Service, including hardware model, operating system, and unique device identifiers.
• Usage Patterns: Information about how you interact with our Service, including designs created, features used, and interactions with the AI assistant.
• AI Interactions: Messages, prompts, and other interactions you have with our AI design assistant.

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to track usage of our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Service
• To process and complete transactions, and send related information including confirmations and invoices
• To send technical notices, updates, security alerts, and support messages
• To respond to your comments, questions, and requests
• To personalize and improve your experience with our Service
• To develop new products, services, features, and functionality
• To monitor and analyze trends, usage, and activities in connection with our Service
• To train and improve our AI models to provide better design suggestions and UI generation
• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To comply with legal obligations

3. Sharing Your Information

We may share personal information as follows:

3.1 Service Providers

We may share your personal information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.2 AI Service Providers

We use third-party AI services (including Anthropic, Google, and OpenAI) to power our design generation features. When you interact with our AI assistant, your prompts and design requests are processed by these services. These providers may receive and process your requests according to their own privacy policies.

3.3 Public Projects

If you choose to make your projects public or unlisted, certain information about your projects, including design screenshots, descriptions, and your username, will be visible to other users of the Service or anyone with the link.

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.

3.5 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure. We cannot guarantee that the security measures we have in place will never be defeated or fail, or that those measures will always be sufficient or effective.

6. International Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request copies of your personal information.
• Correction: You can ask us to correct inaccurate personal information.
• Deletion: You can ask us to delete your personal information in certain circumstances.
• Restriction: You can ask us to restrict the processing of your personal information.
• Data Portability: You can ask us to transfer your personal information to another organization or to you.
• Objection: You can object to our processing of your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

9. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

• The right to know what personal information we collect about you and how we use and share it
• The right to delete personal information we collect from you
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your CCPA rights

To exercise your rights under the CCPA, please contact us using the information provided in the "Contact Us" section.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: mike@flamelab.io